Terms and Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the CoPack mobile application (the "Service") operated by Klein (Innowarmth) ("us", "we", or "our").
By using CoPack, you agree to these Terms. If you do not agree with them, please do not use the Service.
1. About CoPack
CoPack is a travel packing and organization application designed to help users prepare and manage packing lists and travel-related information.
CoPack is provided by:
KLEIN, operating under the trade name Innowarmth
7b rue Hautefois
59242 Cappelle-en-Pévèle
France
Email: innowarmth+copack@gmail.com
In these Terms, "we", "us", and "our" refer to KLEIN / Innowarmth.
2. Using CoPack
CoPack is available on iOS and Android.
There is no minimum age imposed by these Terms. However, your use of CoPack remains subject to the age requirements and parental controls imposed by Apple, Google, or applicable law.
You are responsible for ensuring that the information you provide when creating an account is accurate and for keeping access to your account secure.
3. Accounts
Some features of CoPack, including cloud synchronization and Premium features, require an account.
Accounts may be created using the authentication methods made available by CoPack, including third-party authentication providers such as Apple or Google.
You are responsible for activity carried out through your account. If you believe that your account has been accessed without your authorization, please contact us.
We reserve the right to suspend or terminate an account where we have a legitimate reason to do so, including in cases of fraud, abuse, material violation of these Terms, attempts to compromise the Service, or where necessary to comply with legal obligations.
4. User Content
CoPack allows you to create, store, synchronize, and share packing lists and other content ("User Content").
You retain ownership of your User Content.
When you use CoPack, you grant us a limited, non-exclusive right to host, store, process, synchronize, and display your User Content only to the extent necessary to provide and operate the Service.
You are responsible for your User Content and for ensuring that you have the right to use and share it through CoPack.
Some User Content can be shared with other CoPack users through invitations or other sharing features. Shared content is not intended to be publicly accessible unless you explicitly choose to make it available through a feature provided by CoPack.
You must not use CoPack to store or share content that is illegal, fraudulent, abusive, threatening, or that infringes the rights of others.
We may remove content or restrict access where reasonably necessary to enforce these Terms, protect users or the Service, or comply with applicable law.
5. Premium Subscriptions
CoPack may offer paid subscription plans, including weekly, monthly, and annual plans.
Available plans, prices, currencies, introductory offers, and promotional conditions may vary depending on your country, platform, and the offers available at the time of purchase.
The applicable price and subscription conditions are displayed by Apple or Google before you confirm your purchase.
Subscriptions purchased through CoPack are processed exclusively through the Apple App Store or Google Play. RevenueCat may be used as a technical service provider to manage subscription information, but it does not replace Apple or Google as the payment provider.
Subscriptions may automatically renew unless cancelled according to the procedures provided by Apple or Google.
You can manage or cancel your subscription through your Apple App Store or Google Play account settings.
Cancelling a subscription generally prevents the next renewal and does not normally result in a refund for the current billing period.
Purchases and refunds are subject to the applicable policies and procedures of Apple or Google. Nothing in these Terms limits any mandatory refund or consumer rights applicable under law.
6. Right of Withdrawal
If you are a consumer in a jurisdiction where a statutory right of withdrawal applies to your purchase, you may have the right to withdraw from the contract within the applicable legal period.
For purchases made through the Apple App Store or Google Play, requests for cancellation or refunds may need to be made through the platform through which the purchase was made.
Where the law allows a digital service to begin immediately at the consumer's request, the consumer may lose or limit their right of withdrawal once the service has been fully performed or as otherwise provided by applicable law.
Nothing in these Terms limits any mandatory statutory right of withdrawal.
7. Legal Guarantees
Nothing in these Terms excludes or limits any mandatory legal guarantees or consumer rights that cannot legally be excluded or limited.
In particular, where applicable, consumers benefit from the statutory legal guarantees relating to digital content and digital services.
If you believe that CoPack does not conform to the applicable legal requirements, please contact us at innowarmth+copack@gmail.com so that we can investigate and, where appropriate, remedy the issue.
8. Travel Disclaimer
CoPack is an organizational tool. It is not a travel agency, airline, government service, immigration service, medical service, or legal adviser.
CoPack does not guarantee that a packing list or other information created or suggested through the Service is complete, accurate, or appropriate for your particular trip.
You remain solely responsible for checking current requirements that may apply to your trip, including:
- passport and visa requirements;
- entry and exit requirements;
- health and vaccination requirements;
- customs and immigration rules;
- airline baggage requirements;
- restrictions applicable to specific items;
- travel documents and permits;
- requirements imposed by airlines, transport providers, hotels, governments, or other authorities.
Official government sources and relevant travel providers should be used to verify requirements before travelling.
We are not responsible for losses resulting from your failure to verify such requirements independently, including missed flights, denied boarding, refused entry, lost bookings, or other travel-related costs, except where liability cannot legally be excluded or limited.
9. Service Availability
We aim to keep CoPack available and functional, but we do not guarantee uninterrupted or error-free operation.
The Service may occasionally be unavailable or degraded due to maintenance, updates, technical problems, network failures, third-party services, platform restrictions, or circumstances outside our reasonable control.
CoPack does not provide any service-level agreement or guaranteed availability.
10. Offline Use and Data Synchronization
Some parts of CoPack may work without an internet connection.
Features that require cloud synchronization, account authentication, sharing, or access to server-side data require an appropriate network connection.
We do not guarantee that locally stored data will remain available indefinitely if the application is uninstalled, the device is reset, local application data is deleted, or an account or local identifier is lost.
Where cloud synchronization is available and properly configured, your data may be stored on our servers and synchronized across supported devices.
11. Intellectual Property
CoPack, including its software, design, branding, text, graphics, logos, and other materials provided by us, remains our property or the property of our licensors.
These Terms grant you a limited, non-transferable right to use CoPack for its intended purpose.
You may not copy, modify, distribute, reverse engineer, decompile, or attempt to extract the source code of CoPack, except where such activity is expressly permitted by applicable law.
12. Third-Party Services
CoPack relies on third-party services and platforms, including Apple, Google, Firebase, RevenueCat, and other service providers necessary to operate the Service.
The availability and operation of these third-party services are outside our direct control.
Your use of Apple and Google services is also subject to their respective terms and policies.
13. Limitation of Liability
To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential losses arising from your use of CoPack.
This includes, where legally permitted, losses resulting from reliance on User Content, packing lists, travel-related information, service interruptions, or third-party services.
We do not guarantee that CoPack will prevent you from forgetting an item, document, requirement, or other aspect of your trip.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including liability arising from mandatory consumer protection rules.
14. Account Deletion
You may request deletion of your CoPack account:
- directly through the functionality provided in the application; or
- by contacting us at innowarmth+copack@gmail.com.
Account deletion may result in the deletion of User Content associated with the account.
Some information may nevertheless be retained where required or permitted by applicable law, for security purposes, to resolve disputes, enforce our agreements, or maintain necessary backups for a limited period.
Deleting your account does not automatically cancel a subscription purchased through Apple or Google. You must cancel such subscriptions through the relevant platform.
15. Changes to CoPack
We may modify, update, suspend, or discontinue all or part of the Service when reasonably necessary, including to improve the Service, address technical or security issues, comply with legal requirements, or adapt to changes in third-party platforms.
We will make reasonable efforts to provide notice of material changes where appropriate.
16. Changes to These Terms
We may update these Terms from time to time.
When changes are material, we will make reasonable efforts to notify users through the Service or by another appropriate means.
The updated Terms will apply from the effective date indicated in the updated version.
Your continued use of CoPack after the effective date of updated Terms constitutes acceptance of the updated Terms, except where applicable law requires a different form of consent.
17. Governing Law and Disputes
These Terms are governed by French law.
If you are a consumer, you continue to benefit from any mandatory consumer protection rules applicable in your country of residence.
Any dispute will be handled by the competent courts in accordance with applicable law.
Nothing in these Terms prevents a consumer from exercising rights or remedies that cannot legally be waived.
18. Contact
For any question, complaint, or request concerning CoPack or these Terms, you can contact us at:
KLEIN / Innowarmth
7b rue Hautefois
59242 Cappelle-en-Pévèle
France